Cookie Policy

1. Introduction

This Cookie Policy explains how Helious Tech Solutions Private Limited ("Helious", "we", "us", or "our") uses cookies and similar technologies on www.heliostechsolutions.in

This Cookie Policy should be read together with our Privacy Policy and Terms of Service, which govern your use of the Website.

By using the Website, you agree to the use of cookies as described in this Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide analytical information to website owners.

Cookies do not typically contain information that personally identifies you. However, personal information that we store about you may be linked to information stored in or obtained from cookies.

3. Our Approach to Cookies

Helious Tech Solutions Private Limited uses a minimal, privacy-first approach to cookies on www.heliostechsolutions.in. We use only two categories of cookies: strictly necessary cookies that are essential for the Website to function, and analytics cookies that help us understand how visitors use our Website. We do not use advertising, marketing, retargeting, or social media tracking cookies.

Helious adopts a minimal, privacy-first approach.

We do not use cookies for advertising, profiling, behavioural targeting, or cross-site tracking purposes.
We limit cookie usage strictly to essential functionality and performance analytics.

4. Cookies We Use

The following table lists all cookies currently in use on our Website:

Category 1: Strictly Necessary Cookies

These cookies are essential for the Website to function correctly. They cannot be switched off. They are usually set in response to actions you take such as submitting a contact form. You can set your browser to block these cookies, but some parts of the Website may not work as a result.

PHPSESSID / Session Token: This cookie is provided by www.heliostechsolutions.in and is classified as an HTTP cookie. It is used to maintain session state when submitting contact or demo request forms, ensuring that form submissions are processed correctly. This cookie is stored only for the duration of your browsing session and is deleted when the browser is closed.
csrf_token: This cookie is provided by www.heliostechsolutions.in and is classified as an HTTP cookie. It is used for cross-site request forgery protection, helping to prevent unauthorised commands from being submitted on your behalf. This cookie is stored only for the duration of your browsing session and is deleted when the browser is closed.

Category 2: Analytics Cookies

These cookies allow us to count visits and understand how visitors interact with our Website so we can measure and improve its performance. All data collected is aggregated and anonymised — we cannot identify you individually from analytics data. We use Google Analytics 4 (GA4) with IP anonymisation enabled.

_ga: This cookie is provided by Google Analytics (Google LLC) and is classified as an HTTP cookie. It is used to register a unique identifier that helps generate statistical data about how visitors use the Website. Where applicable, IP addresses are anonymised. This cookie remains active for 2 years.
ga: This cookie is provided by Google Analytics (Google LLC) and is classified as an HTTP cookie. It is used by Google Analytics 4 (GA4) to preserve session state and maintain visitor session data across page loads. This cookie remains active for 2 years.
_gid: This cookie is provided by Google Analytics (Google LLC) and is classified as an HTTP cookie. It is used to register a unique identifier for generating statistical data and to distinguish users across sessions. This cookie remains active for 24 hours.
_gat / _gat_gtag: This cookie is provided by Google Analytics (Google LLC) and is classified as an HTTP cookie. It is used to throttle the request rate and limit data collection on high-traffic websites. This cookie remains active for 1 minute.

5. Google Analytics and Data Transfer

Our Website uses Google Analytics 4, operated by Google LLC, United States. GA4 processes anonymised usage data on our behalf. Key privacy protections we have enabled include:

IP Anonymisation: IP addresses are truncated before storage so that full IP addresses are not retained.
Data Retention: Analytics data is set to a 14-month retention period in our GA4 configuration, after which it is automatically deleted.
No Advertising Features: We have not enabled Google Signals, remarketing, or any advertising-related GA4 features.

Google LLC operates as a data processor on our behalf. Google's privacy policy is available at https://policies.google.com/privacy. As Google LLC is based in the United States, data processed by Google Analytics may be transferred outside India. Such transfers are subject to Google's standard contractual clauses and applicable data transfer mechanisms.

By using this Website, you acknowledge that anonymised analytics data may be processed by third-party service providers outside India in accordance with applicable safeguards.

6. Legal Basis for Cookies

Strictly necessary cookies are used to enable core functionality of the Website and do not require consent.
Analytics cookies are deployed with privacy safeguards such as IP anonymisation and limited retention. By continuing to use the Website, you provide implied consent to the use of such analytics cookies.
Where required by applicable law, Helious reserves the right to implement a cookie consent mechanism.

7. Managing and Disabling Cookies

You are responsible for configuring your browser settings to manage or disable cookies. Helious does not guarantee that cookie management tools or browser controls will be effective in all cases. Disabling certain cookies may impact Website performance or functionality.

7.1 Browser Controls

You can control and manage cookies through your browser settings. Most browsers allow you to:

View which cookies are set on your device;
Block all or specific cookies;
Delete cookies already stored on your device;
Set your browser to notify you when a cookie is being placed.

Please note that disabling strictly necessary cookies may prevent certain features of our Website (such as contact forms) from functioning correctly. Disabling analytics cookies will not affect your ability to browse the Website.

For instructions on managing cookies in your browser, please refer to the help documentation for your specific browser:

Google Chrome: chrome://settings/cookies
Mozilla Firefox: about:preferences#privacy
Safari: Preferences > Privacy
Microsoft Edge: edge://settings/privacy

7.2 Opting Out of Google Analytics

You can prevent your data from being used by Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

As our Website uses strictly necessary cookies (which do not require consent under applicable law) and analytics cookies (which we use on the basis of legitimate interest with appropriate anonymisation safeguards), we currently operate without a cookie consent banner. However, you retain full control over cookies through your browser settings as described in Section 5.

We will review and update our consent mechanism if our cookie usage changes or if applicable law requires explicit consent for the cookies we use.

Our Website does not currently respond to “Do Not Track” (DNT) signals set by web browsers.

9. Limitation of Liability

To the fullest extent permitted under applicable law, Helious shall not be liable for any indirect, incidental, or consequential damages arising from the use of cookies, third-party analytics tools, or browser-based tracking technologies.

Helious does not control third-party cookies and disclaims responsibility for their operation or use.

We may update the categories of cookies used on the Website from time to time. Any such changes will be reflected in this Policy.

Where required, we will update our consent mechanisms accordingly.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will post the updated Policy on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.

12. Contact Us

If you have any questions or concerns about our use of cookies, please contact us:

Helious Tech Solutions Private Limited

1st Floor, Wing B, Enkay Centre, Vanijya Nikunj, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana – 122016

Email: legal@heliostechsolutions.in

Website: www.heliostechsolutions.in